Returns
RETURNS
& EXCHANGES:
For exchanges please send the item to:
Half Price Costumes Inc.
4330 Hull St. Ste.300
Indianapolis, IN 46226
Note:
A select number of items are never returnable or exchangable (for hygienic reasons).
These include dog costumes, wigs, beards, mustaches, make-up, novelty
teeth, tights, and socks. Moreover, we are unable to accept returns or
exchanges of any kind for orders placed between October 10th and October
30th.
All
items are thoroughly checked prior to shipping. If an item is damaged
or destroyed in shipping, please contact the carrier immediately upon
inspection.
All shipping and handling charges are nonrefundable. Please be aware that when promotional shipping rates are used(Free Shipping, 3.99 shipping, etc.), the actual charge for the shipping will not be refunded.
A
costume may be exchanged for a different size or style costume if the original
style does not fit. If you want to exchange a costume for a different
size, the original costume must be returned with all the original packaging
in good resellable shape. You will be responsible for the shipping charges
both ways. Any item returned for any reason must be returned in a box.
If you return a costume in an envelope (padded or not) we will not allow
the return.
To
exchange an item, please contact our support
department (cs@halfpricecostumes.com), make sure to include your sales order number. Half Price
Costumes is not responsible for shipping charges on exchanged or returned
items.
Items
being returned MUST be in their original, unused condition and in their
original packaging. We do not accept returns on worn merchandise. The
items will be sent back to you, at your expense, if we feel they have
been worn and no credit will be issued.
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